Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "flexible hours considering I had school" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 63 reviews)); "Fast advancement but low pay" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 33 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 13 reviews)); "No benefits unless you are full time" ((in 12 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

Skip to content Skip to footer

Notifications

El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

3.0

Aug 18, 2020

Good Experience

Cashier

Recommend

CEO approval

Business Outlook

Pros

Management was good, good starting point

Cons

Angry customers and low pay,

4.0

Aug 11, 2020

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience for high schoolers

Cons

Customers can be very picky about service

3.0

Aug 6, 2020

Very accommodating workplace for a college student

Drive thru cashier

Recommend

CEO approval

Business Outlook

Pros

The managers and crew workers were all a joy to work with. Very flexible schedule for college students. Great way to gain experience on how to communicate with customers.

Cons

There are customers who feel entitled and will give you a hard time. The pay is only minimum wage.

Viewing 442 - 444 of 712 Reviews

Top companies for "Compensation and Benefits" near you

Chick-fil-A Corporate

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

Panda Express

3.7★Compensation & Benefits

In-N-Out Burger

4.4★Compensation & Benefits

Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member