Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "very flexible hours if you are a student" ((in 26 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "The staff are friendly and kind." ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 61 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 33 reviews)); "Bad employees with bad training" ((in 13 reviews)); "No benefits unless you are full time" ((in 12 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

1.0

Jan 11, 2019

Disorganized, No hours

Cashier

Recommend

CEO approval

Business Outlook

Pros

Easy to pick up the training, easy to get hired

Cons

Disorganized, didn't have enough hours for all the employees hired. I was working 2 hour shifts A WEEK. they then tried to convince people they hired for one location to go to another because they hired too many. Never knew when you were working, had to go in physically and check schedule or call in and ask.

4.0

Dec 31, 2018

Trainer General Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team of area leaders

Cons

They had to many restaurants where they weren’t able to visit all the stores to make sure they all are running an standard restaurant other than that all they do is their job.

2.0

Dec 20, 2018

Service Assistant/Cashier

Guest service team member - cashier

Recommend

CEO approval

Business Outlook

Pros

Free Drinks 50% Discounts Health and Dental Plan

Cons

Very unprofessional Not enough hours Not enough pay for all the resposiblities

Viewing 496 - 498 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Disorganized, No hours

Trainer General Manager

Service Assistant/Cashier

Top companies for "Compensation and Benefits" near you

Jobs at El Pollo Loco