Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 30 reviews)); "Great people that work at the general managers levels." ((in 27 reviews)); "very flexible hours if you are a student" ((in 25 reviews)); "Free food on breaks and discounts" ((in 20 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 66 reviews)); "Fast advancement but low pay" ((in 41 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

1.0

Mar 8, 2015

Overall a bad company. Owner is a white guy, so food isn't exactly what you call "authentic mexican"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The food was good but its expensive having to buy your employee meal every day. Spend more than what I make

Cons

If you're cashier you'll be the only cashier throughout your whole shift,bad management, no free meals

1.0

Mar 3, 2015

One of the worst jobs EVER!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% OFF DISCOUNT. Hours aren't that bad.

Cons

Horrible management, no appreciation for your hard work, belittling of employees, don't give enough notice with your schedule.

2.0

Feb 4, 2015

Terrible work environment

Cook

Recommend

CEO approval

Business Outlook

Pros

The food is good. Nice or ok coworkers

Cons

Management doesn't care about employees lives outside of work Lack of appreciation for your hard work Some managers have no problem talking badly about you right in front of you We don't know when we work until just a couple of days beforehand. You will constantly be belittled for every little mistake you make unless you're working for them at least 6 or 7 days a week then management might treat you with respect. Stressful job and everyone is usually high strung and pissed off.

Viewing 49 - 51 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall a bad company. Owner is a white guy, so food isn't exactly what you call "authentic mexican"

One of the worst jobs EVER!

Terrible work environment

Top companies for "Compensation and Benefits" near you

Jobs at El Pollo Loco