Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Great people that work at the general managers levels." ((in 25 reviews)); "flexible hours considering I had school" ((in 24 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 33 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

4.0

Aug 21, 2017

Make burritos tostadas quesadillas

Burrito cook

Recommend

CEO approval

Business Outlook

Pros

Pay was great , in store management is good, Super easy

Cons

Upper management sucks, you have to fight for hours, not enough employees

5.0

Aug 20, 2017

Great experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I loved working here. Great upper management.

Cons

I have nothing bad to say

5.0

Aug 18, 2017

Great place

Prep cook

Recommend

CEO approval

Business Outlook

Pros

very flexible with schedule and manager is very nice and is willing to work with your schedule as long as you let her know ahead of time. They provide us with free lunch which is very rewarding because it saves the employee money and the food is so delicious.

Cons

very hard work and workers have to be able to work in a fast paced environment.

Viewing 559 - 561 of 712 Reviews

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Jobs at El Pollo Loco

Service Team Member- 6048

El Pollo Loco Team Member