Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 32 reviews)); "flexible hours considering I had school" ((in 29 reviews)); "Free food on breaks and discounts" ((in 25 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Flexible schedule depending on location." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 61 reviews)); "Fast advancement but low pay" ((in 36 reviews)); "MY manager was rude and didn't care about anything." ((in 33 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 12 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

3.0

Aug 1, 2017

Okay Part time job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired Good first time job

Cons

Bad managers Incompetent customers Co workers gossip

4.0

Jul 31, 2017

I am okay working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well, I like the fact that I get free food when I go on my break. I also get an employee 50% discount when buying food. Most of my co-workers were nice and helpful.

Cons

I don't like some of the managers but then again you can't pick who you work with.

2.0

Jul 28, 2017

Cuts alot of corners. Great co workers but they are taken advantage of alot. People work off the clock too much.

Cashier

Recommend

CEO approval

Business Outlook

Pros

You get paid. Co workers take care of you. Clientele is typically very friendly (mostly spanish-speaking). You're not really monitored much, you just have to look busy.

Cons

No proper training. Many times asked ridiculous task. Work distribution is very unequal for people of the same occupation within the company.

Viewing 565 - 567 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member