Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Great people that work at the general managers levels." ((in 25 reviews)); "flexible hours considering I had school" ((in 24 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 33 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

1.0

Feb 3, 2017

worst job ever

Prep cook

Recommend

CEO approval

Business Outlook

Pros

none, you feel like a slave at 10.50 an hour. pls you basically run the whole store. they have 5 people in the front and 1 guh in the back (ME) washing cooking cleaning printing labels it's too much work for one person. mistakes can happen often and you get lleled at.

Cons

you wash all the dishes over 100 pieces multiple times, you clean everything, cook all the sides, marinate all the chicken, and take out the trash wash the floors wash the walk in fridge and wash more dishes. and cook again it's non stop dishes and cooking

2.0

Jan 26, 2017

Cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good food, great customers, easy to learn

Cons

If you dont speak spanish you are treated differently by management and coworkers, hours arent consistent, other employees easily able to enter your cash drawer

4.0

Jan 16, 2017

Pretty good for a first job.

Cashier

Recommend

CEO approval

Business Outlook

Pros

A lot of hours available, usually very busy, so work does not get boring, good discounts, good work environment.

Cons

Dealing with rude or impatient customers can make the job a lot harder.

Viewing 586 - 588 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

worst job ever

Cashier

Pretty good for a first job.

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Jobs at El Pollo Loco