Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 28 reviews)); "very flexible hours if you are a student" ((in 26 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "The staff are friendly and kind." ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 61 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 33 reviews)); "Bad employees with bad training" ((in 13 reviews)); "No benefits unless you are full time" ((in 12 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

2.0

Jan 26, 2017

Cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good food, great customers, easy to learn

Cons

If you dont speak spanish you are treated differently by management and coworkers, hours arent consistent, other employees easily able to enter your cash drawer

4.0

Jan 16, 2017

Pretty good for a first job.

Cashier

Recommend

CEO approval

Business Outlook

Pros

A lot of hours available, usually very busy, so work does not get boring, good discounts, good work environment.

Cons

Dealing with rude or impatient customers can make the job a lot harder.

4.0

Jan 14, 2017

It was nice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is fun, easy, and has opportunity to advance.

Cons

There would only be cons with you are not fit to work in the food industry.

Viewing 607 - 609 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member