Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 30 reviews)); "Great people that work at the general managers levels." ((in 27 reviews)); "very flexible hours if you are a student" ((in 25 reviews)); "Free food on breaks and discounts" ((in 20 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 66 reviews)); "Fast advancement but low pay" ((in 41 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

4.0

Feb 13, 2016

Good Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

El Pollo Loco is somewhat laid back as long as you always complete your work. Parking is close. 25% El Pollo Loco corporate restaurants.

Cons

El Pollo Loco is not a huge company so there are not a lot of growth opportunities. IT Help Desk was not included in a lot of company functions.

1.0

Feb 3, 2016

restaurant manager

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

no reason to work there .always negative .bosses

Cons

horrible company . i worked 5 years as a restaurant manager and after 5 years later i was let go because somebody didnt like me . i was schedule for a training class they ask me to go to other room . from there the gave me final paycheck and ask me to leave . i requested if i could speak to the human resource they says you have the number call her . if you want to survive you have to know someone even you have worse numbers in the company. they have mys try shop program and some managers are doing there own shops giving 100. area leader force you to call 1800 numbers to bring the rating up ..

5.0

Feb 3, 2016

Glass door Review

Salsa bar attendant

Recommend

CEO approval

Business Outlook

Pros

Location, Customer Service Experience, Payment, Possible Advancement in Employment, Flexible Schedule.

Cons

Busy Stores, Benefits can take a while to kick in, Uniforms are a bit outdated. P.O.S. machines are old.

Viewing 631 - 633 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco

El Pollo Loco reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Job

restaurant manager

Glass door Review

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Jobs at El Pollo Loco