El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
3.0
Jul 14, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good fast pace experience Customer service experience Discounted meals Good hours

Cons

Management can be disorganized Not professional

3.0
Jul 14, 2015

It wasn't a very bad experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good job because it pays money ok. And, it's better than nothing.

Cons

The pay isn't that good and but the hours were ok

1.0
Jul 7, 2015

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring coworkers Meal discounts Works with your schedule majority of the time.

Cons

Poor management Too many new workers Workers are not appreciated as they should be pagers are handed out to customers instead of getting their name. The cashiers can no longer connect with the guest.

Viewing 655 - 657 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.