Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Great people that work at the general managers levels." ((in 25 reviews)); "flexible hours considering I had school" ((in 24 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 33 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

5.0

Apr 12, 2015

El Pollo Loco was an amazing place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Our team worked very well together. Colaboration was encouraged. We all worked very hard but because we all loved what we did, we really enjoyed it. I loved my time working for el pollo loco.

Cons

Depending on when you are employed there you may or may not have room for career path growth

5.0

Mar 14, 2015

Pollo

Cashier

Recommend

CEO approval

Business Outlook

Pros

Close coworker relationships that are helpful

Cons

Difficult to deal with customers.

4.0

Mar 4, 2015

Great staff, great incentives, it all depends on the manager and regional

Customer service leader

Recommend

CEO approval

Business Outlook

Pros

Great practice for bilingual uses, wonderful food, loved the staff

Cons

The general manager dictates the quality of work... Hope for one that isn't a perfectionist

Viewing 664 - 666 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member