Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 29 reviews)); "flexible hours considering I had school" ((in 27 reviews)); "Great people that work at the general managers levels." ((in 24 reviews)); "Free food on breaks and discounts" ((in 23 reviews)); "The staff are friendly and kind." ((in 11 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 30 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews)); "No benefits unless you are full time" ((in 11 reviews))

What El Pollo Loco locations have received the highest employee ratings?

Houston , Corona , Roseville , Fresno , Las Vegas , Ontario , San Diego

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

1.0

Mar 3, 2015

One of the worst jobs EVER!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% OFF DISCOUNT. Hours aren't that bad.

Cons

Horrible management, no appreciation for your hard work, belittling of employees, don't give enough notice with your schedule.

1.0

Feb 24, 2015

Typical Low Minimum Paying Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

not much pros, besides given the opportunity to make some money to pay the bills.

Cons

Management does not know how to run the place, too many people doing what they are not suppose to be doing. No one takes their jobs seriously. Pathetic management structure and rules set by management.

5.0

Feb 14, 2015

It wAds a really fun experience everyone was super nice and friendly I felt at home and it was fun

Cook

Recommend

CEO approval

Business Outlook

Pros

Food free benefits nice people and I got along with a lot of the people so that was super helpful too

Cons

I didn't really enjoy cleaning the bathroom and closing either and when the store was dead it was boring

Viewing 670 - 672 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member