Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Met good people but also people who are a pain in the 😐" ((in 27 reviews)); "flexible hours considering I had school" ((in 25 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 12 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

5.0

Jul 12, 2024

Good

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Enjoyed working hear and helping customers.

Cons

Fast-paced environment and food has to be prepared quickly.

3.0

Jul 9, 2024

Not horrible

Cashier

Recommend

CEO approval

Business Outlook

Pros

Easy work, adapts to college class schedules

Cons

Not enough hours, petty management

4.0

Jul 7, 2024

Good

Shift lead

Recommend

CEO approval

Business Outlook

Pros

Fun culture and fast paced working environment

Cons

Never know the schedule ahead of time

Viewing 67 - 69 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member