Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

51% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"very flexible hours if you are a student" ((in 30 reviews)); "Some coworkers are nice" ((in 29 reviews)); "Free food on breaks and discounts" ((in 27 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 63 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "No benefits unless you are full time" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 12 reviews))

What El Pollo Loco locations have received the highest employee ratings?

Houston , Corona , Roseville , Fresno , Las Vegas , Ontario , San Diego

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El Pollo Loco

El Pollo Loco reviews

3.4

51% would recommend to a friend

(712 total reviews)

Liz Williams

58% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

5.0

May 20, 2014

Unprofessional place of work

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Working here will motivate you to go to school and get a better career

Cons

Managers here are so unprofessional I been called stupid in so many ways. Very poor training didn't teach me nothing I had to learn everything on my own. Managers here will flirt with other employees and customers. I hear mangers talk crap about employees to coworkers. Its so dredful working here. They never praise you for anything but you make one little mistake its the end of the world. You'll end up working more than what you get paid.

2.0

Apr 22, 2014

Over Worked, Low Pay, Favoritism

Cashier/food prep

Recommend

CEO approval

Business Outlook

Pros

Food Discount Some coworkers are nice Company Values? All they care about is profits.

Cons

Low Pay Little Hours No personal Growth Favoritism Work Gender Unbalance 6:1 Female to Male Hires.

1.0

Apr 22, 2014

Terrible place to work.

Cashier

Recommend

CEO approval

Business Outlook

Pros

The food is okay. It's extremely easy to get the job because they're desperate to get people because they can't keep anyone there for at least a couple months.

Cons

There's so many negatives at this place. The management is terrible. The procedures are unorthodox. The majority of customers are not respectable. The schedule is dreadful at times because they don't have enough people to have a balanced schedule. Terrible job but a good job to make you want to finish school and do well in life so you don't end up at a low-end job like that.

Viewing 691 - 693 of 712 Reviews

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Jobs at El Pollo Loco

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El Pollo Loco Team Member

El Pollo Loco Team Member