Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

51% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"very flexible hours if you are a student" ((in 30 reviews)); "Some coworkers are nice" ((in 29 reviews)); "Free food on breaks and discounts" ((in 27 reviews)); "Met good people but also people who are a pain in the 😐" ((in 24 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 63 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "No benefits unless you are full time" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 12 reviews))

What El Pollo Loco locations have received the highest employee ratings?

Houston , Corona , Roseville , Fresno , Las Vegas , Ontario , San Diego

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El Pollo Loco

El Pollo Loco reviews

3.4

51% would recommend to a friend

(712 total reviews)

Liz Williams

58% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

1.0

Mar 28, 2012

El Pollo Loco left a bitter taste in my mouth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very by the book on cleaning and serv safe policies

Cons

very bias expect too much much for what they pay you( 1 person on drive thru REALLY?) poor training not a very diverse crew out dated headsets( for drive thru)

1.0

Mar 22, 2012

As a living hell.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Only good thing about this place is you get a pay check every two weeks. I can not think of any other pros.

Cons

Management is verbally abusive towards it's employees, treats them like crap, and even calls them stupid in so many words. Never appreciate anything good that you do for the company,and you only get negative feedback. And If you get customer compliments, management will not tell you. Management is the the most uneducated group of people I have ever seen. They write business memos like a third grader. EX: You managers has buy you a lot of nice gift for Christmas party. Your store will closed at 8:00pm so you can came to this exciting event. (This Is how the memo for the office party read last year.) I wish I was making this up. Never work for this company they will throw you under the bus at any chance they get. Trust me I've been thrown under the bus many of times.

3.0

Feb 19, 2012

Good first job to learn the value of a dollar

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced Quick learning Food is good

Cons

Weak management No room for growth

Viewing 706 - 708 of 712 Reviews

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