Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"flexible with m schedule coworkers friendly" ((in 29 reviews)); "Met good people but also people who are a pain in the 😐" ((in 27 reviews)); "flexible hours considering I had school" ((in 25 reviews)); "Free food on breaks and discounts" ((in 22 reviews)); "The staff are friendly and kind." ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 12 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews))

What El Pollo Loco locations have received the highest employee ratings?

Houston , Corona , Roseville , Fresno , Las Vegas , Ontario , San Diego

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

3.0

Jul 5, 2018

Very good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really worth it to work there

Cons

bad management overall but it is a good opportunity

5.0

Aug 16, 2017

Very good work experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Chicken was really really good

Cons

Nothing i can think of

2.0

Jan 7, 2011

If you need money, then I guess.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Flexibility in schedule is a big plus.

Cons

You do not get reviewed, you are expected to learn most, if not all the job positions, while still working minimum wage, despite 2 + years of working there. You get blamed for things that are out of your control. Is this all ranting? I suppose. I still do not regret working here, great experience, amazing people, poor management. Restaurant jobs will always be hectic, loud, fast-paced, and sometimes stressful, I just wish the stress would come from actually performing the job(which despite having to run around all day I enjoy) rather than dealing with poor management that cannot run the company, and cannot treat their employees fairly.

Viewing 709 - 711 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member