El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
3.0
Sep 24, 2025

Good learning experience

Recommend
CEO approval
Business Outlook

Pros

good intro to fast food type jobs

Cons

having to juggle multiple stations at the same time

4.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Approachable management. Improving work environment. Provides genuine education and inspiration to associates.

Cons

Benefits could be better but they are working on it with the next open enrollment.

2.0
Sep 13, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Free food Birthday pay Not 24 hours

Cons

Horrible management So hard to get days off

Viewing 70 - 72 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.