El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
5.0
May 13, 2025

Starter job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best job in the world

Cons

Oh you know it could be better pay

2.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule depending on location. Some team members were supportive. Opportunity to learn how to handle pressure.

Cons

Upper management is disorganized and unresponsive. High turnover, lack of communication, and unrealistic expectations. Very little support or recognition for hard work.

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Had a good time, but I retired

Cons

I worked too much to notice

Viewing 79 - 81 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.