El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
4.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible, easy, short commute, and non demanding

Cons

Customers can be rude, got COVID there

1.0
Nov 29, 2023

Need better management

Recommend
CEO approval
Business Outlook

Pros

I thought it was going to be a great place to work for????

Cons

Management needs to focus on better training. Instead of doing everybody else’s job. When you asked for help they give you attitude. If you have a problem, it takes them forever to come and help you and customers are looking at you like you’re not doing nothing to help me.

3.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Okay pay Flexible management Ot available

Cons

No benefit Weekends Rotation of shifts

Viewing 103 - 105 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.