Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 30 reviews)); "very flexible hours if you are a student" ((in 25 reviews)); "Met good people but also people who are a pain in the 😐" ((in 23 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "Nice people and flexible schedules" ((in 15 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 68 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 27 reviews)); "Bad employees with bad training" ((in 13 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

2.0

Oct 10, 2023

Stepping Stone Job

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay Average Benefits Free food It’s a job

Cons

Demanding Schedule Toxic Work Environment Ever growing Work Load Customers are very rude and not understanding Promises of Promotions not fulfilled Racist work environment Lots of policies that are so hard to meet no one follows yet randomly people get punished by upper management.

3.0

Oct 8, 2023

el pollo loco

Cashier

Recommend

CEO approval

Business Outlook

Pros

can work with your schedule flexible hours

Cons

didnt get trained properly mostly always understaffed was alone for most of the time

5.0

Oct 5, 2023

Good

Trading assistant

Recommend

CEO approval

Business Outlook

Pros

Good so far I'm working.

Cons

Not bad so far to be honest.

Viewing 112 - 114 of 712 Reviews

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Jobs at El Pollo Loco

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El Pollo Loco Team Member

El Pollo Loco Team Member