Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Coworkers are friendly" ((in 28 reviews)); "very flexible hours if you are a student" ((in 26 reviews)); "Met good people but also people who are a pain in the 😐" ((in 25 reviews)); "Free food on breaks and discounts" ((in 25 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 31 reviews)); "Bad employees with bad training" ((in 14 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

Feb 17, 2022

Fast

Guest service team member - cashier

Recommend

CEO approval

Business Outlook

Pros

Good money for working people

Cons

Very fast environment at the restaurant

3.0

Feb 17, 2022

Chef burgers

Chef

Recommend

CEO approval

Business Outlook

Pros

good place to work, plenty food

Cons

Long working hours everyday including weekends.

4.0

Feb 12, 2022

Complaint

Cashier

Recommend

CEO approval

Business Outlook

Pros

Some staff is super friendly and know how to deal with customers and help resolve issues.

Cons

General Manager is rude and was holding my check from me. she lied to me about specific hours that the checks were allowed to be picked up.

Viewing 271 - 273 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member