Elevance Health reviews

Anthem has created a culture of fear, "motivating" staff with punitive measures. All of the case managers are now on a call center, CM's are not allowed to manually call members, and are given write ups and put on performance improvement plans for any deviation from the dialer/call center. All calls are listened to by off shore, non medical staff, if a case manager is on the phone too long, or off the phone too long, he/she is sent a instant message advising to get back to work, or wrap up call/etc. It is a factory mentality, that is now very fear based. When I resigned after 15+ years many nurses had either quit, or gone on stress leave.

- Lay people off annually and doesn't help them find internal jobs - Constant reorganizations - Consistent state of confusion due to all the changes in healthcare (I suspect all managed care organizations are dealing with this with all the changes and mergers) - I get better healthcare through the company from my spouse's insurance than working for Anthem