Ellucian reviews

3.7

67% would recommend to a friend

(1,398 total reviews)
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Laura Ipsen

76% approve of CEO

61% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 27, 2017

Get your experience and go. Never look back.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-decent pay and free beverages

Cons

-horrible work life balance: 24x7x365 expectations -very politically charged. Had management take me aside, close the door, then tell me they were going to do everything possible to ruin my life because they didn't like my personality. When I asked how I could change my behavior (and what behaviors were offensive), I was dismissed (make sure there's always a second person in the room). -outdated technology. I'm a user now. The system is terrible.

1.0
Aug 2, 2017

Forgotten the customer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would say remote work, but that is going away

Cons

I worked in the cloud services division and this is aimed solely at them and their management. I do not know how other divisions have worked. 1. They decide some new cost cutting measure every year, try to execute, go through lots of pain doing it, and then purge a ton of people immediately after leaving the rest to pick up the scraps. 2. They're not going to invest in you as an employee with more training in new technology. That will instead be left for a select few that they've pre-determined to keep. 3. You will be bothered at all hours of every day. They do not respect your personal time. 4. None of your coworkers will want to own their work. They do this to avoid any blame and avoid getting purged. 5. No one cares enough about the customer and tickets bounce from team to team without any initial triaging or troubleshooting from anyone. 6. They outsourced their service desk and monitoring and will likely outsource many other services in favor of purging people. 7. They never give raises. You will instead have to retrieve another job offer elsewhere to make more.

3.0
Oct 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Ellucian has a fast paced culture and you need to be able to quickly get yourself up to speed. There are many opportunities for advancement and hard work is absolutely recognized. Within professional services you will have the chance to work with institutions around the world, impacting the lives of students each day.

Cons

In trying to move to the Cloud, Ellucian has pushed many of its seasoned consultants out, instead focusing on straight from college hire programs who can work for less and help keep overall consulting and implementation costs lower. Higher Education is a difficult vertical to work in, with low budgets, endless politics, and absolute resistance to change. Ellucian has difficulty holding institutions accountable for their own actions, instead acquiescing to even the smallest complaints and responding with additional work for their ever thinning group of seasoned consultants, who are oftentimes cleaning up after the straight-from-college hires who are still learning. Ellucian is owned by a private equity firm and changes hands frequently. The goal of any P/E firm is to inflate value, squeezing every possibly cent from the business it has acquired, so that it can then be resold at a profit. The P/E mentality impacts everything from salary increases, to bonus payouts, to internal meetings and travel. The pressure is high and, if you cannot push yourself to perform to your fullest 24/7/365, while setting limits and managing up, Ellucian is not the place for you.

Viewing 31 - 33 of 1,398 Reviews

Glassdoor has 1,649 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.