Ellucian reviews

3.7

66% would recommend to a friend

(1,399 total reviews)
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Laura Ipsen

74% approve of CEO

58% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 24, 2022

Moving in wrong direction

Recommend
CEO approval
Business Outlook

Pros

- Work from home is nice, but now adays, work from home is pretty common

Cons

- Seems like the company pulls a total 180 every time a new executive is hired. I work in product management, and we have literally been spinning in circles for 5 years. - There's a definite move to hire 'product experts' directly out of college, likely to save money. While these folks are eager to please, they add little actual value to customers. The ones that are actually good leave for better jobs in 12-18 months. - Outsourcing most new positions to either Ireland or India, including analysis and product management. How does this benefit the US market? = Really bad benefits. Health insurance is complicated and poor. Benefits have significantly eroded over the past 5 years. - Limited to non-existent mobility - I'm making 3% more then I made 5 years ago. Not even at pace with inflation - With the latest sale to another equity firm, they have been squeezing employees particularly hard. I was on a team with 2 product managers and 5 analysts just 2 years ago, all based in the US. Now there is only an associate product manager in India, and zero analysts - with the same amount of work.

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Ellucian Response
3y
Thanks for sharing your perspective. We're very proud of the strength and stability of our company – and couldn't be more excited about the growth we're experiencing. From our new private equity owners (Blackstone & Vista) to new acquisitions (CampusLogic) to the evolution of our open SaaS platform – the common theme has been a focus on Growth and Innovation. Which is why it’s not surprising that over the last year our headcount has increased by 13% and 20+% of hires are through our internal mobility program. We know attracting and retaining the best and brightest talent in the market requires programming and experiences that reward and recognize our employees, while providing flexibility and growth. We encourage you to reach out to your HR business partner so we can better understand your concerns.
2.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

In general, the company is well managed. In general, the company hires good people. In general, the CEO and leadership are better than they have ever been.

Cons

Specifically, you will never get a market rate raise at Ellucian. The company has had the most successful past two years in their history according to their CEO, but has taken absolutely no step to compensate the employees for this success. Your manager at Ellucain will be given a tiny 2.6-2.8% pool through which he can give promotions and all raises for his or her team every year. If your team is small, you will be given 2.8%. Not even cost of living for their Reston HQ location. Promotion? Expect 5%, even if it is a major step. Don't forget, any additional raise you get over the pool amount comes directly from your team members pockets, so don't expect anyone to support you on your career ambitions. NO EQUITY. CRAP 3% 401K MATCHING. Again, no equity path for a pre-IPO stage company, which is pathetic. Bonuses: Read the fine print. They are dependent upon reaching ALL financial goals and they wont really share real numbers with you just red yellow or green "indicators". I have been here four years and have ONCE received 100% of the bonus and this was treated as if the company was being kind rather than compensating their employees properly. Ellucian will burden you as a manager with not one yearly performance review, but a series of 8 yearly meetings with each of your direct reports that is so poorly defined and mis-handled by most managers. The system is so complicated they have to run a substantial training system just to get you the basics. It is onerous on managers and they all have to be completed on essentially the same weeks twice a quarter. I have been at Ellucian for 4 years and have had 4 different VPs that I reported to. The good ones are now gone and replaced by the inept and micro-managing. The worst part of all of this is that they disrespect employees constantly by cutting costs in stupid places and lying about the reasons. New open office? To "foster collaboration and team work". Reality: cost savings and most employees moving to remote if at all possible. Getting rid of soda and making the coffee system a giant pain in the butt to actually use? "Going green" or a new "health initiative" for the company. We all see through it and they consistently disrespect us with this stuff. So you want to switch to another position at Ellucian to continue your career growth? Good luck getting your manager to support you. It will cost them more to replace you because they will have to hire at market rate so they will attempt to resist this. Other internal hiring managers are reported by the company to be encouraged to hire from within, but they rarely do are are not incentivized in any real way to do this. You are going to be stuck in your role with crap raises for your entire time at Ellucian.

2.0
Dec 16, 2018

Director

Recommend
CEO approval
Business Outlook

Pros

Colleagues on my team were very supportive; leader in higher education tech space;salary decent

Cons

Dysfunctional culture; very political; benefits very expensive; low value toward remote employees; reputation sliding; execs disconnected from frontline employees; weak dev and cloud teams

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