Elsevier reviews

See Title of this review. The result of micromanagement, cronyism, incompetence, dishonesty and lack of respect for people. I understand the SVP of Sales was replaced a few months ago. That is a start. It will take time and the right leadership to undue all that was destroyed over 3 years to create an environment of mutual trust/respect for people that was once the true hallmark of a successful RELX Group company.

Much of Upper Management is out of touch with their employees, and customer markets. They want to apply business rules from their MBAs, without deep knowledge of variances need: i.e. access models, pricing, and contracts, to all of the global customer markets. In final few years, I saw incompetence and underperformance, as well as disrespect, tolerated. Customer experience and satisfaction are no longer high priority.