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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)
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Christopher Nassetta

66% approve of CEO

47% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good 'team' players. Training was there and available online if you wanted or needed it.

Cons

Upper management takes the 'guest' side all the time. New managers are thrown to the wolves upon hire and then are held more responsible for everything then the 'day' managers.

4.0
Sep 11, 2015

Front desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, great insurance and benefits, corporate guest atmosphere, f&b department is spectacular, great coworkers and staff in general aside from management.

Cons

Last minute schedules, management team neglect, favoritism in workplace and lack of structure/rules. Micromanaging gm, hotel needs repairs that have not been resolved in over a year.

3.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Was a great team to work with and there were many customers who would make your day.

Cons

There is no funding to repair what really needed to be repaired, only wanted patches to keep budget down.

Viewing 1009 - 1011 of 1,198 Reviews

Glassdoor has 1,231 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.