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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)
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Christopher Nassetta

76% approve of CEO

52% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 9, 2015

Cook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast pace working a place to learn and grow with lots of integrity great customer service in excellence, always friendly and very good people to work with

Cons

Working at a place where people are rude and management takes control of their power and of music I like consistency integrity

4.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

New management company (Spire Hospitality) provided capital for much needed renovation. GM creates comfortable culture and provides opportunities to cross train or learn new areas. Seattle area has strong demand for business, leisure and groups. New management company is acquiring hotels in other areas of the country providing some options for career growth if you are willing to relocate. Work/Life balance was reasonable for departments that were correctly staffed.

Cons

Badly needed renovation was long overdue. Management company should have allowed some decrease in occupancy or even complete closure during most destructive periods of renovation. Hotel was often understaffed and turnover in all levels of positions. Pay and benefits were average. Can not take PTO until after a year and no sick pay. As a franchise, you are not equally supported by Hilton as other Hilton managed properties.

2.0
Aug 7, 2015

Hated it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

did not like managemnt at all

Cons

stood up all day. 30 min lunch break

Viewing 1024 - 1026 of 1,198 Reviews

Glassdoor has 1,231 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.