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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)
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Christopher Nassetta

76% approve of CEO

52% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Dec 28, 2014
Recommend
CEO approval
Business Outlook

Pros

-It's a paycheck. -24 hours business so hours available 24/7 -hotel employee discounts (when you can find a room available) -health benefits (although I didn't use them)

Cons

-horrible horrible management - they promote people who are rude and selfish and arrogant not only to employees but customers aswell. Upper management does nothing when managers do something won't but will jump on lower level employees for any small thing. -do not expect to have any time off if working nights or full time. You will be worked to the bone and given pto time that they will then go and deny every chance you try to use it. -no holiday pay at all. They say it's because they offer a "generous pto package". It's just rediculous. - constantly understaffed. There should be more part time employees able to pick up days when people want off but they just don't care to train people perpetuity so they can do this. -horrible holiday gifts. For the holidays you will receive a card and a pen that most likely was in storage for years. They do not take care of their employees dieing the holidays. They just work them unveil the hillary spirit is nonexistent.

5.0
Dec 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good training. Excellent perks to stay at other properties. Good customer service.

Cons

Bar tending during the free happy hour equaled lots of work for little tips.

3.0
Dec 3, 2014

Great experience!

Recommend
CEO approval
Business Outlook

Pros

Nice travel benefits when you can use them.

Cons

None really. Sometimes getting promoted within can be a challenge.

Viewing 1090 - 1092 of 1,198 Reviews

Glassdoor has 1,231 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.