Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Embassy Suites

      Part of Hilton

      Is this your company?

      Embassy Suites reviews

      3.3

      54% would recommend to a friend

      (1,197 total reviews)
      avatar

      Christopher Nassetta

      76% approve of CEO

      52% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.9

      Senior management

      Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 11, 2014

      Server

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very accepting co-workers, easy job, $4.50 per hour, good insurance benefits and discounts on hotel

      Cons

      All tips taxed, horrible managers, sexual harassment suit filed against manager but nothing done, do not protect their employees (we are viewed as expendable), many doubles due to lack of people, slow so not steady money.

      4.0
      Jun 10, 2014

      Great experience!!

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great Director of Front Office Operations. He had an open door policy and was always willing to take the time to listen to new ideas and train. This was my first industry job after finishing college and I learned a lot.

      Cons

      Very selective re-hiring process after 9/11. I was part of the opening team and felt forgotten as if I never worked for the company even after the rebuild. I was very dependable and hard working at my job. My opinion is reflective of the management team at the time and not the company as a whole. Hilton is a great company to work for.

      4.0
      Jun 9, 2014

      Amazing FOM but high stress job and corporate setting not for me.

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is the hospitality industry therefore the managers are all personable, positive, eager, caring people. Easy to request time off. Managers make you feel empowered to make decisions.

      Cons

      At the end of the day it is owned by a corporation and anything corporate says: goes. The bad thing about that is that they can be out of touch with what is going on at the hotel level and just care about the bottom line. Not fair compensation. Standing all day. Work weekends and Holidays when necessary. Not the best hours.

      Viewing 1123 - 1125 of 1,197 Reviews
      Related searches: Embassy Suites jobs | Embassy Suites salaries | Embassy Suites benefits | Embassy Suites interviews
      ReviewsEmbassy Suites reviews

      Glassdoor has 1,230 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.