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      Embassy Suites

      Part of Hilton

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      Embassy Suites reviews

      3.3

      54% would recommend to a friend

      (1,198 total reviews)
      avatar

      Christopher Nassetta

      76% approve of CEO

      52% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.9

      Senior management

      Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Feb 12, 2015

      Great place to work!

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is wonderful, most employees were fun to be around, guests were usually very friendly, you get a lot of free stuff from surrounding restaurants, you get incentives for doing well.

      Cons

      The pay could be a little better, it's a business hotel so some of the guests were a little uppity.

      4.0
      Jul 28, 2011

      Great opportunities for advancement if you're willing to put in the hard work

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great infrastructure and training program as a part of the Hilton family. Management seem to be out for the best interest of their employees. Lots of room to move around/advance once you're hired on. Great benefits and incentives (for front desk employees at least)

      Cons

      High-stress job dealing with sometimes angry/rude guests. Lots of responsibilities placed on an employee that is only payed about $9/hr.

      Viewing 1135 - 1137 of 1,198 Reviews
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      ReviewsEmbassy Suites reviews

      Glassdoor has 1,231 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.