Is Embassy Suites a good company to work for?

Embassy Suites has an overall rating of 3.3 out of 5, based on over 1,230 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 51% of employees would recommend working at Embassy Suites to a friend and 48% have a positive outlook for the business. The best reviews about Embassy Suites have been left by employees working as Sales Manager , Guest Service Representative and Night Auditor .

Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

51% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 59 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 43 reviews)); "Great coworkers and discounts on rooms." ((in 31 reviews)); "Fun work environment" ((in 13 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 97 reviews)); "Low pay and dealing with angry guests." ((in 86 reviews)); "long hours and very over" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 26 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

What Embassy Suites locations have received the highest employee ratings?

Columbus , Bellevue , Fort Lauderdale , Phoenix , Dallas , Las Vegas , Seattle , Tampa , San Antonio , Nashville

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

51% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

73% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 8, 2018

looking for a job with full time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i am a moldavian citizen graduated in Near East University of Northern Cyprus and looking for a job which wiil be connected with my İnternational Relations Department

Cons

not respectful towards to the workers

4.0

Oct 16, 2017

Great team

Front desk

Recommend

CEO approval

Business Outlook

Pros

Awesome, international team, very friendly, helpful and fun guys to work including managers.

Cons

Wages of front desk agents - the property is busy, good customer care skills are required and the pay comparing to requirements is inadequate - good as for the temporary job, that's why staff turnover is huge.

2.0

Sep 11, 2017

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very helpful and learned a lot

Cons

Not much to say here

Viewing 1174 - 1176 of 1,197 Reviews

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Jobs at Embassy Suites

Overnight Hotel Shuttle Driver