Management is harassing staff for reviews on Glassdoor. I worked for our Samsung Client - Field Sales Manager Samsung 2020 Companies Employee Review

1.0
Dec 31, 2014
Recommend
CEO approval
Business Outlook

Pros

No pros at all with this company. Being on unemployment would be better

Cons

First company I've ever worked for where I was asked on multiple occasions via various levels of management..in person, via email, via conference calls....TO LEAVE A POSITIVE REVIEW ON GLASSDOOR. This may hint to some issues. Recruiter is a different company, was given a different salary than what was offered by recruiter. Hours expected to work increased, but no increase in pay. Territory I was told I would cover, was not so. I was expected to travel 2-3 hours away from my home, for 1 store...to then travel to other locations with few stores as well. The job ad stated I would have stores close to home. Meanwhile..stores closer to my home, literally 5-20 minutes away, are covered by other reps who did not live in the area. You're supposed to be out there promoting the newest and best that Samsung has to offer, but when first put into the field, you don't have a Samsung phone. When I finally got a phone, it wasn't what "we" just launched. Makes sense right? District, Regional & National Manager would have a conference call (they love these unproductive wastes of time) and literally contradict themselves several times during these calls when stating protocol, best practices, guidelines..whatever. Things like...I don't expect you to work holiday's and not get paid for it...or I don't expect you to work 6 days a week...Yes..they do. When I left, they changed a 5 day work week to a 6 or 7 day work week. No explanation of why and of course, no compensation for it..or Holiday pay. And they love to tell you that expect you to work on a day that was in your rotation to be off. It took them several months after hire to divulge what our KPI's would be, that had to be met for us to receive pay. Expect you to work 60 hours a week, for a pittance, although I applied for a 40hr/week job. "Conference" calls every single morning...the most non-productive time wasting experience, having emails and sales reports that were sent to you that morning, or night before..narrated. If you can't trust or empower the staff you hired as Managers to process and understand standard english and basic math....that's something you may want to look into. And don't get me started with the "Daily Quotes" Seriously. Is this a job or a cult. Then,...when there is valuable information to be shared such as promotions, launches, product specs..it takes forever to get that info. All that combined with a District Manager who will tell your business to your co-workers (including who is about to be fired), and a Regional Manager who a 5th grader could beat in a spelling bee, District Managers who "sleep" their way to the top and have no sales experience, but yet are fit to lead a group of Field Sales Managers.

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2020 Companies Response
11y
Thank you for bringing your concerns to our attention. 2020 Companies greatly values experiential feedback from former employees. If possible, I would like to work directly with you to better understand specifics related to your experience. You may reach me directly at cburks@2020companies.com. Alternatively, if you prefer, you may choose to bring an anonymous complaint through EthicsPoint 4 20/20. EthicsPoint is a web/phone based ethics line managed by a third-party, www.2020.ethicspoint.com or 1-877-520-2050. Although anonymous, this method will allow us to participate in interactive communication that may help us effectively address your specific concerns. We appreciate your feedback and the opportunity to work together to address your concerns.

Explore other reviews about 2020 Companies

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

2020 Companies is a Great Companies to work for especially if you're looking for flexible part-time role that fits seamlessly into your life. I have full-time job and working for 2020 Companies part time has been a rewarding. The Management TEAM is very accommodating and easy to collaborate with, and the training process is smooth and supportive.

Cons

I can't think of any downsides and if you are committed to the role and to 2020 Companies I believe you will find it truly fulfilling and rewarding.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Average pay Flexible hours Cool products

Cons

If you’re applying for the Meta Sales Specialist role, be prepared to take an excessive amount of photos as part of your daily work. From what I’ve seen, this doesn’t feel like a Meta requirement — it seems driven more by My2020. I highly doubt Meta needs employees taking this many photos of customers or Best Buy associates. You’re required to be in many of the photos yourself, and they must be high quality to be accepted in your surveys. If they aren’t, management will stay on you constantly, and at times it can feel borderline threatening. As the program goes on, the nonstop photo‑taking overshadows the actual sales responsibilities, and you start to feel less like a sales rep and more like a photographer. I’ve done many programs for this company over the years, and none have ever required this level of photo documentation. Honestly, the role should be called “Meta Photo Taking & Sales Specialist.” If you enjoy taking photos of customers, Best Buy associates, and everything else all day long — along with several other unusual requirements — then this program might be for you. Otherwise, be aware of what you’re signing up for.

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