Positive experience overall, but feels like company is keeping some of us at arms length - Anonymous employee 365 Retail Markets Employee Review

Flexible work environment with ample vacation time.

Since I joined, 365 has experienced explosive growth. Unfortunately, several recent senior executive hires have, in my view, not been the right fit for the company. Their arrival has shifted the culture from one where everyone had a genuine voice to one that feels heavily micro-managed and rigidly hierarchical. The result has been poor communication and an environment where employees no longer feel able to offer constructive feedback. The CTO has introduced an archaic, monolithic project management process that prioritises process over delivery. This has made shipping products noticeably harder and slower, as teams spend more time navigating procedure than delivering. A similar pattern has emerged in Product. Under the micro-management of the Chief Product Officer, the delivery pipeline has slowed considerably, leading to fewer products reaching customers and engineering teams left waiting on specifications.

The amount of PTO provided, even to new employees, is quite generous. I earn about 28 days of PTO through the year, of which some years I struggle to find reasons to use. Having every Friday off for three months is a cool deal. The market stipend is nice, as long as you come into the office your department-mandated number of days. $50 per month is enough for me to pick up snacks here and there and even cover my lunch if I left it at home or something. The market is stocked by the world's worst company, Aramark, however, so don't get too excited about variety or options. 50% of the stock are chips, the other half are nuts and generic candy bars. I would tout the holiday party as something nice, but seeing other people's company holiday parties, its pretty average. The summer event they put on is fun.

Good luck getting any kind of promotion here anymore, especially if your department is a cost center and not marketing or sales. Constantly being told that you're doing an excellent job, getting full marks on your employee review, only to have any request for promotion or career pathing shot down, is very demoralizing. HR controls your department budget and your department staffing needs, all while having no idea what goes on in said department.