A Great Company with some troubles - Customer Service Representative (CSR) 3M Employee Review

4.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay, friendly coworkers, decent opportunity to move up in the company.

Cons

3M focuses too much on pleasing shareholders and as a result of this has continually made cuts to their workforce, often rehiring someone for the same position from Costa Rica. The entire time I worked for the company myself and all of my coworkers were concerned about who would be cut next, even in large company meetings this was the most frequently voiced concern in the anonymous questions. The job is great, it is a wonderful company to work for, but you will never feel secure in your position.

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3M Response
3y
Hello, Thank you for your review. We appreciate your feedback as a former employee and see your concerns regarding secure employment. We want you to know that we look to our current and former employees to help us shape the future of 3M, and are grateful you decided to share your experience with us. Have a nice day!

Explore other reviews about 3M

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for.

Cons

Large corp culture for employees

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great products and brand recognition. There are a lot of smart people that love to transfer knowledge. If you want to learn, 3M is a great place for you.

Cons

The culture has changed with the new CEO. The company became more aggressive towards driving revenue versus making innovative products. Also, many people have been upset with the end of remote work.

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