CEO talks in circles and is unclear. Company is excruciatingly slow keeping promises. CRM is outdated and overly complex. Decisions by management are unclear and often not explained. For example they may be an open dealer line or they may not be. No one is actually sure. Lack of strategy or 5 year plan. Absolutely no innovation. Living on success and sales they found years ago. No new products in years. Layoffs are inevitable as cost Cutting measures continue. parent company is putting so much cost pressure to severely reduce costs that budgets no longer make sense. Office is dark and dingy especially in customer service. Sales team runs the show. Management lives in fear of further loss of revenue and disappointing the sales reps.
