No breaks, low pay and rude customers - Retail Assistant 7-Eleven Employee Review

1.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Job is easy and autonomous for the most part

Cons

No breaks at all as you're working alone, often for 8-10 hours at a time (don't think this is legal in Australia). Customers are rude, and youre personally blamed for theft. Pay is too little for the expectations and what you see on shift. There is no career progression unless you want to be a manager for 60k a year (gross)

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

· Guaranteed overtime — Night shifts often ran long, and overtime was consistently available. · $14/hour starting pay — Standard for the role, but the overnight differential helped. · Overnight schedule — Good for night owls or anyone who prefers a quieter work environment. · Hudson Oaks PD presence — Police regularly stopped by, which made the late hours feel safer. · Minimal direct supervision — No manager breathing down your neck during night shifts. You were trusted to run the store independently.

Cons

· No training provided — Promised during the interview, never delivered. · Missing cleaning supplies — Brooms, glass cleaner, disinfectant were frequently unavailable. · Poor communication from management — Last-minute schedule changes, full voicemail box, unanswered requests. · Unreliable morning crew — Night shift often had to stay late because morning people didn't show up on time. · Terminated after setting a boundary — Asked to leave at scheduled end time; was fired the next day.

See reviews by: Helpful|Rating|Date|All