Brand needs to identify themselves - Anonymous employee 7-Eleven Employee Review

1.0
Apr 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is fair, vacation days.

Cons

Being a company of this magnitude, there should be better structure. As noted in other reviews, upper management adds too many focus items & checklists. They're now "focusing on the basics," which should have been addressed 10 years ago. But, after the basics, they're still worried about franchisees only ordering 4 of the new donuts, instead of 12. Unnecessary conference calls, meetings, & national video calls take away time we could be in stores. The leadership has to understand the customer doesn't care about us having meetings, they want is in stores. Lastly, our maintenance department is the worst I've ever dealt with. You have to send 30 emails, call 10 people, and fight tooth & nail to get things fixed.

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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