This was a nightmare - Customer Service Representative 7-Eleven Employee Review

1.0
Oct 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Honestly, the ability to pay deduct.

Cons

This was by far the worst place I have EVER been employed. Worked one day, told had yo wait one week for next as mgr did not submit I-9. So i had to fill out New Hire Packet 5 different times, finally able to work, a few co-workers decided to appoint themselves supervisors, maybe due to the manager failing miserably at it. I worked there a total of three weeks and I was the forth to have left...none on good terms. Cigarette count never existed, does not stock by date on ANY of the products. Cartons open, packs behind under and stuck in display. Selling tobacco and snacks that were expired in june and august. Employee thefts, store disgustingly dirty. Employees are rude, lazy and unprofessional...most I should say. My only two pay checks were wrong.

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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