Operations - Anonymous employee 7-Eleven Employee Review

2.0
Feb 24, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company with growth, filled with many good talented people.

Cons

Many leader do not have any real understanding of the business. most work to avoid responsibility and accountability. Women are treated as second class citizens with promotions reserved for males whether they have a good performance or not. Franchisees and store operators are often spoken of as if they are of no value behind the doors. Everything is done as a panic, the leaders blame the economy when things do not go right or anyone else they can point a finger at. Reserve raises for executives when they "think" they will have a bad year or for their chosen few.

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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