Acquisition Store. Change has Been Awful. - Sales Associate 7-Eleven Employee Review

1.0
Jul 6, 2013
Recommend
CEO approval
Business Outlook

Pros

None Really. It's a job.

Cons

7-11 has taken a gas station that used to be very nice, very busy, very clean, and turned it into a trashy convenience store and has driven away many of our customers by applying their corporate stamp on it and not understanding the local market and what customers want. The work load has nearly double, but associates are paid the same or start at less than the previous company. The amount of work is completely overwhelming. There is not enough staff scheduled to complete all the cleaning, counting, forecasting, manage the grill, stock shelves, keep coffee fresh, etc. No raises, no incentive for employees to work hard.

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5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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