leadership needs a refresh - Anonymous employee 7-Eleven Employee Review

3.0
Jan 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

brand is fire. digital team is speeding up. finally got a true CMO vs some tech guy thinking he's automatically a CMO. young staff members that believe in brand.

Cons

CEO has been here WAY too long. it's almost awkward how long he's been here 10-15 years. the business, esp speedway gas really taken a beating the past year due to the economic environment and he wasn't able to avoid layoffs. I'm sure he's smart but brand needs new leadership. also dei is not important to them. it's a check the box. look at the c-suite. all white male except for 1 or 2. I'm not talking expats. brand is OLBIVIOUS people will NEVER pick a c-store for meals over formal restaurants. hence why no one knows that 7e delivers and once they do they don't pick it. duh. nobody is addressing this stigma at all.

Explore other reviews about 7-Eleven

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Benefits are above average. Room for growth is never ending.

Cons

Being laid off for work force reduction

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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