Not a place to stay - Manager 7-Eleven Employee Review

1.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They have quarterly catered parties.

Cons

Where to begin… Your experience at 7-Eleven really depends on your direct manager—if you have a great leader, it can be a positive environment; if not, it can be incredibly frustrating. Unfortunately, the broader corporate culture doesn’t prioritize employee well-being. There’s little focus on retention or culture, and annual layoffs are a recurring theme—often followed by backfilling the same roles months later. Over the years, benefits have been steadily reduced without transparent communication. Bonuses and raises were withheld with no explanation or discussion, which was incredibly demotivating. From an operational standpoint, implementation is chaotic. Systems and processes are constantly being changed, yet the replacements are often more flawed than the originals. New tools or platforms are rolled out with little training or support—and often don’t function properly to begin with. There’s a growing sense that leadership is more focused on self-preservation than on building a sustainable, employee-focused organization. A change in executive leadership might honestly be what’s needed to course-correct and bring in people who genuinely care.

Explore other reviews about 7-Eleven

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Benefits are above average. Room for growth is never ending.

Cons

Being laid off for work force reduction

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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