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A+ Federal Credit Union

Engaged Employer

Not what it used to be - Anonymous employee A+ Federal Credit Union Employee Review

1.0
Sep 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits if your single. Some very good people to work with. Has the potential to be a good place to work.

Cons

Lending is in total disarray. The CLO is chasing good people out the door. He has no clear vision and has no clue how to manage. Everyday is a new day. Doesn't back up his staff. Erratic and it's turning into a hostile work environment. Employees go to HR and it's meet on deaths ear. Upper management is turning a blind eye. Over 60% of the lending department is looking for new jobs. Moral is at a all time low.

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A+ Federal Credit Union Response
8y
Later this week the Credit Union will share a plan for lending that provides opportunities for leadership growth, focuses on employees' strengths, and improves member experience. This was created with input from employees and intended for 2018, but due to recent staff changes, parts are being implemented earlier. We recognize that change, even if it is ultimately positive, can be unsettling in the interim. Since employees may have questions about the transition, HR will shortly be soliciting their questions and opinions. As an aside, our job in HR is to listen to all sorts of questions, complaints, and observations. We keep confidences as much as possible, and we usually work behind the scenes. As a result, for good reason, what we do to respond to concerns may not be obvious. But we do listen and we do care. Thank you for your review. We encourage you to participate in the upcoming employee survey. -- Tricia Lewis, AVP Human Resources

Explore other reviews about A+ Federal Credit Union

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture of Inclusivity, Strong Visibility throughout, Open/Transparent Culture & leadership, Value both Member & Employee Experience! Great benefits.

Cons

Cost of Living in Austin TX

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support system and training to get you started. Great resources and although they hold you back for a while and have to "babysit" you, its for the better until you are fully ready.

Cons

Health insurance price increased and is barely covered by the raise they are giving this year. With the price of inflation you are losing money continuing to work in this position. Bank of America tellers are now earning 25 per hour. Can A+ make this a reality to help cover their employees cost of living? I know many employees who are struggling to survive on this salary, and they even have to work mulitple jobs to keep their family aloat. And are now stuggling more with the health plan increases? That doesn't seem like it should be the case.

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