Good place to possibly grow but has some negatives - PT MSO I A+ Federal Credit Union Employee Review

Management plays favorites a lot. Advancement is based off longevity more than schooling. They do these things called MEE’s were random members come in and grade you in service this can be bad and good but doesn’t put MSO in stressful position if they don’t get a high enough score. When changes are made to certain lending products it’s not communicated to the members nearly enough or at all leaving the anger and aggression from members to be placed on MSO who face them daily. Knowledge over things you weren’t trained over is expected to stick with you after being told orally while helping some random member on some random day. The monetary rewards earned are usually spent on team bonding which not everyone at branch can go to or everyone from branch benefits from. If you work part time expect to work almost every Saturday full timers will usually work half the Saturdays you do or less than that you will usually get only one Saturday off a month even on months where there 5 Saturdays. Cross selling isn’t just encouraged it’s expected for every member even when it’ll do no good sometimes. Certain non branch workers like in certain departments aren’t a joy to communicate with when needing help. IT guys are rude and sarcastic about issues brought up to them even when they’re wrong they’ll barely help you. Sometimes with management it’s their way and that’s it. Starting to be really sales driven to the point where advertising is almost as bad as a bank with trying to sell members something every 20 seconds.