employer cover photo
employer logo
employer logo

A+ Federal Credit Union

Is this your company?

Not the best not the wrost - Contact Center Representative A+ Federal Credit Union Employee Review

3.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere with co workers, pretty sure I stay for them and the pay.

Cons

No manager in this department knows what they are doing. They spend all their time laughing in their offices when serious matters are pushed aside or outright avoided since again, they don’t know what they are doing or how to be a manager.

avatar
A+ Federal Credit Union Response
6y
Thank you for your review and your perspective regarding your experience with our Contact Center. Due to the repetitive nature of contact center work, we do encourage an environment of fun at all levels. That encompasses cube decoration contests, nerf battles, and departmental games just to name a few. We wish you the best with your new chapter. ~Tricia Lewis, VP Human Resources

Explore other reviews about A+ Federal Credit Union

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture of Inclusivity, Strong Visibility throughout, Open/Transparent Culture & leadership, Value both Member & Employee Experience! Great benefits.

Cons

Cost of Living in Austin TX

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support system and training to get you started. Great resources and although they hold you back for a while and have to "babysit" you, its for the better until you are fully ready.

Cons

Health insurance price increased and is barely covered by the raise they are giving this year. With the price of inflation you are losing money continuing to work in this position. Bank of America tellers are now earning 25 per hour. Can A+ make this a reality to help cover their employees cost of living? I know many employees who are struggling to survive on this salary, and they even have to work mulitple jobs to keep their family aloat. And are now stuggling more with the health plan increases? That doesn't seem like it should be the case.

See reviews by: Helpful|Rating|Date|All