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A+ Federal Credit Union

Engaged Employer

Disappointed - Anonymous employee A+ Federal Credit Union Employee Review

3.0
Mar 20, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team members, supervisors, and pay

Cons

Poor communication from the executive team. Change in culture that is not good.

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A+ Federal Credit Union Response
6y
Thank you for your review. During these uncertain times and with the flood of information that is available at our fingertips through social media, anxieties can run high, frustrations rise, and fears are heightened. Please know credit unions are considered a critical infrastructure. As a result, we have an obligation to our members to stay open even during times like these. Employee safety is very important to us. To mitigate exposure to our branch employees, we decided to close the lobbies during the week of March 16th. We are also finding ways to spread employees within their respective locations, to alternative locations or if possible, working from home. We wish changes like these could happen overnight. Unfortunately, they cannot. We meet daily if not multiple times per day to discuss our business continuity measures that are continually happening behind the scenes. Employee communication-wise, we created a special page on our Intranet that is dedicated to all the communication we have provided to our employees. These include blog posts, emails, resources, and videos from our CEO. We are in this together. Our hope is that everyone tries to stay positive, we all do our part, and we support and appreciate each other. Together, we’re better. Tricia Lewis, VP Human Resources

Explore other reviews about A+ Federal Credit Union

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture of Inclusivity, Strong Visibility throughout, Open/Transparent Culture & leadership, Value both Member & Employee Experience! Great benefits.

Cons

Cost of Living in Austin TX

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support system and training to get you started. Great resources and although they hold you back for a while and have to "babysit" you, its for the better until you are fully ready.

Cons

Health insurance price increased and is barely covered by the raise they are giving this year. With the price of inflation you are losing money continuing to work in this position. Bank of America tellers are now earning 25 per hour. Can A+ make this a reality to help cover their employees cost of living? I know many employees who are struggling to survive on this salary, and they even have to work mulitple jobs to keep their family aloat. And are now stuggling more with the health plan increases? That doesn't seem like it should be the case.

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