Pros
Austin Offices, great people and used to be a great culture. Flexible schedule, good work-life balance. Friendly coworkers with big hearts.
Cons
Layoffs. When I started here, I loved it. I really did. But it went from 10 to 1 so fast. If you want a company that cares about you, your growth, and their goals then this is not the place for you. There is a total and complete lack of transparency here. In recent months the business and culture both haven taken a huge turn for the worse. Primarily affected the Austin office - Respected senior leaders were fired or laid off one by one for no good reason, large groups of call center agents were laid off with very little severance pay right before the holidays, remaining employees live in fear every day that their job will be terminated, communication to employees is lackluster if it's there at all.