Sad state of affairs - Anonymous employee A Place for Mom Employee Review

1.0
May 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had good health benefits and PTO

Cons

1.There is a total lack of transparency and clear direction, which is not how this company once operated. I understand there are certain things that not everyone is privy to, but this is not the type of transparency I am talking about. I am referring to being lied to my face about what is actually taking place, and then expected to trust them, despite my colleagues dropping like flies around me with no real reason as to why they were fired. As if that is not enough to kill the morale, they also started promoting and hiring people who had exhibited some less than professional behavior. Inevitably things change in a company when you get new management or ownership, but if the CEO and his management team are not capable of conveying the new direction accurately, or sticking with a direction, it’s unrealistic to expect the employees to successfully pivot. This a sure to fail situation. 2. The employees are no longer treated with the respect they deserve, and once were given. If you would have asked me 3 years ago how people would be treated in the event of downsizing or something of that nature, I would have told you - with total respect and humanity. Fast forward 3 years and my answer is – like garbage. Unfortunately, times of stress can show a person’s true colors, and let me tell you the colors being shown were not pretty. 3. The even more glaring issue with this company is that the mission to help families was lost somewhere along the way. They have adopted a new mission to focus on keeping the “partners” happy. Keep in mind the partners are the communities that pay A Place For Mom, so some might actually call them clients. 4. The shift in office culture can be summed up in one word - depressing.

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A Place for Mom Response
8y
Thank you for your feedback. We appreciate your comments, but we also know that not everyone shares those opinions. We continue to value our leadership, and all employees who continue to help APFM serve families through our partner communities. The company has undergone change since its inception, as all companies do, and we are proud of our dedication to improve the support and service we provide to families seeking information and support in finding a senior living solution for a parent or loved one. We also acknowledge that some recent organizational shifts have affected certain teams more than others, however, the focus of A Place for Mom is helping families find the right senior living solution for their parent or loved one through the support of a local Senior Living Advisor and our valued network of senior living partners. This has not changed.

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