Jul 26, 2018
Anonymous employee
A Place for Mom Response
7yThanks for your feedback. A Place for Mom tremendously values all our employees and their opinions, but we will continue to be guided first and foremost by the thousands of families who have communicated their gratitude to us for providing free help in their time of need. Our mission to help families by offering free help from a local Senior Living Advisor has not changed since A Place for Mom was founded. As a for-profit business, we do drive revenue to continue to fund our mission, but we earn money through our partners, and never charge a family to use our service. We have always been free to families. As the company moves forward, it is these principles that will continue to direct our business towards the goal of helping families. We value your feedback and as a current employee, we encourage you to talk with your manager and/or Human Resources so we can continue to improve and be a great place to work. If you prefer, we have a 24/7 anonymous hotline available to all employees to report any concerns. This hotline is hosted by an outside company and the anonymous feedback is provided to A Place for Mom for review. A Place for Mom responds back to the hotline with additional information and the outside company then sends on communication to the employee to maintain anonymity. The hotline can be found on the HR site and the in the employee handbook.