They hire salespeople with the spaghetti/wall rule - Elder Care Advisor A Place for Mom Employee Review

1.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Super opportunity to help people and get paid for it. I was there over two years and that was far and away the best thing about the job. The second best were my peers out in the field, primarily good people. The partner organizations (senior communities and facilities are primarily there because they cared about seniors, which made them good folks to know also. However...

Cons

the people in Seattle, well the decision makers, weren't to be trusted. Their sales model didn't work, doesn't work for 90% of the people they hire, and they know this but continue to throw us against the wall and hope we stick. My training class was around 30, and by the end of year 2 their was 3 or 4 still with Mom, and soon there was only 1. She's prospering, but everyone else did not. You'll notice that all the 5 star ratings are from Seattle, none from the field. Being cynical, I presume they're upper management, or tools, who are trying to up the numbers. The job changed constantly, and after 6 months the rules had changed so that I would not have taken the job as it was then configured. It's been a little while now, but I occasionally look at the advisors to see if I still know anyone. I just looked and my classmate is still there, and a few others who have prospered, but most are new faces. They just continue to peel off the wall and fall to the floor.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful work that helps families

Cons

Performance goals keep the team motivated and focused

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The role allowed me to help families during important and emotional decisions.

Cons

It was difficult to stay motivated when the pressure kept increasing especially when balancing compassion for families with demanding targets.

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