Pros
Getting a sense of satisfaction that you're working on a service which helps families during an emotionally stressful phase of life. Having opportunities to build new / improve on existing technology solutions that a non-tech industry desperately needs. Being able to work with colleagues who are incredibly intelligent and have outstanding work ethic. Compensation is middle market rate, but nowhere near working for a true technology company.
Cons
An extremely toxic workplace culture that is perpetrated by the executive leadership team, which has been in place for barely 1 year. They were installed by the relatively new private equity owners of the company. When you experience what it's like to work at a company owned by PE firms, you'll understand why the entire private equity industry is pretty much the worst. The executive team's goal is to increase the revenues and profits of APFM several times over within 4 years, so the company can eventually be sold off at a higher price than the PE owners paid for it. To accomplish this in that time frame, the executive team (which is under a lot of pressure from the PE owners, I'm sure) puts ridiculous amounts of pressure on employees throughout the company. Even though a semblance of a strategic plan is communicated during company wide town hall meetings, it never seems to be executed in an effective fashion. Every day, there's a fire drill about some issue or problem, which 8/10 times isn't actually a big problem, and is forgotten about the next day when another fire drill happens. It's common for employees to get screamed at or berated in meetings by executives over these fire drills. Because many of the company's systems are antiquated or were poorly architected over the years, things break regularly. Instead of prioritizing fixing / improving on these problems first, before embarking on building new things, the executive team wants to do everything at the same time ... without enough resources. Add on the pressures of the COVID pandemic and the ensuing economic downtown, not only did APFM furlough a bunch of staff, they are having trouble hiring new talent. If you're unlucky, you'll report to an executive leader who expects you to work during the weekend, on top of already working 12-16 hours weekdays. Add in the stresses from the toxic communication methods and culture, you definitely will be severely underpaid working for APFM. You'll get a better return by working for any Wall Street bank or law firm where you'll get overworked and screamed at daily, but at least you'll get paid ridiculous amounts of money for that "privilege".